Privacy  Policy:

Red Root LTD (“Company”, “we”, “our”, or “us”), located at Abba Eban 10, Herzliya, Israel, respects the privacy of users (“you” or “your”) and is committed to safeguarding personal information. This Privacy Policy (“Policy”) forms an integral part of the Terms governing the use of our software application Bitconvertly (the “Software”) and any related services. It explains how information, including data that may identify or reasonably be associated with an individual (“Personal Data”), may be collected, processed, and used when interacting with the Software.

Our privacy practices are designed to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where such laws apply. Capitalized terms not defined in this Policy shall have the meanings assigned to them in the Terms of Use. Providing Personal Data is voluntary. However, certain functionalities of the Software may not operate properly if such information is not provided.

Information We Collect

When you access or interact with the Software, certain information may be processed.

Non-Identifiable Information

Non-identifiable data refers to information that cannot reasonably be used to identify a specific individual. This type of information may include:

• Device type
• Operating system version
• Language preferences
• Software performance metrics
• General usage statistics

Such information may be automatically collected when the Software is used.

Personal Data

Personal Data refers to information that may directly or indirectly identify an individual. This may include:

• IP address
• Online identifiers
• Technical usage information

This information may be used for purposes such as:

• Ensuring the proper operation of the Software
• Responding to user inquiries or support requests
• Detecting security issues and preventing fraudulent activity
• Complying with legal obligations and managing user preferences

Data Processing Activities

The Company and its authorized service providers may process certain technical identifiers (including IP addresses) together with contextual information related to the operation of the Software. This information may be used to:

• Maintain the functionality of the Software
• Analyze system performance
• Improve product features and reliability

Legal Basis for Processing (GDPR)

Where the GDPR applies, Personal Data may be processed under one or more of the following legal bases:

• Contractual necessity – to provide the services requested by the user.
• Legitimate interests – for purposes such as maintaining security, preventing abuse, and improving the Software.
• Consent – where explicit permission is provided for certain data processing activities.

Categories of Personal Data Collected and Shared

During the previous twelve (12) months, the following categories of Personal Data may have been processed or disclosed for operational purposes:

Category A – Identifiers. Examples include IP addresses or other online identifiers.

Category F – Internet or browsing-related data, including limited usage and behavioral metrics.

These categories of information may be disclosed to certain third-party recipients including:

• Infrastructure and Hosting Providers – Entities that support the technical operation and stability of our systems.
• Analytics Providers – Partners that help evaluate product performance and usage patterns.
• Affiliated Business Entities – Internal corporate entities involved in operational oversight, fraud prevention, or business analytics.

Users may also manage certain advertising preferences through third-party tools such as the Digital Advertising Alliance opt-out platform.

Data Sharing

The Company does not sell Personal Data. However, Personal Data may be shared in limited situations, including:

• With service providers that assist in operating the Software under confidentiality obligations
• When required by applicable law, legal process, or governmental request
• As part of a merger, acquisition, or corporate restructuring
• Where explicit user consent has been provided

Security of Information

We implement industry-standard technical and organizational safeguards designed to protect information from unauthorized access, misuse, or loss. Despite these measures, no internet-based system can guarantee absolute security.

If you believe your data has been compromised or have any concerns regarding privacy, please contact us at: [email protected]

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including the right to:

• Request access to the Personal Data we hold about you
• Request correction of inaccurate information
• Request deletion of certain Personal Data
• Object to or restrict certain processing activities
• Withdraw consent where processing relies on consent.

You may also have the right to submit a complaint to the relevant data protection authority.

Where the CCPA applies, users may additionally have the right to request that their Personal Data not be sold and the right not to receive discriminatory treatment for exercising their privacy rights. Requests will be handled in accordance with applicable legal obligations. Additional verification information may be requested to confirm identity before fulfilling certain requests.

To exercise any of these rights, please contact us at: [email protected]

Data Retention

Personal Data is retained only for the period necessary to fulfill the purposes described in this Policy or to comply with legal, regulatory, or dispute-resolution obligations. In some situations, information may be anonymized or aggregated so that it can no longer be associated with an identifiable individual.

Children’s Privacy

The Software is intended for individuals 16 years of age or older. If you believe that a minor has provided Personal Data through the Software, please contact us. Upon verification, appropriate steps will be taken to remove such information in accordance with applicable laws.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates in legal requirements, operational practices, or product functionality. The Effective Date displayed at the beginning of this document indicates the most recent revision. Continued use of the Software following such updates constitutes acceptance of the revised Policy.

Contact Information

For any privacy-related inquiries or requests, please contact:

Red Root LTD
Abba Eban 10
Herzliya, Israel
Email: [email protected]